Frequently Asked Questions

Everything you need to know about GROHE premium water solutions.

What is the standard warranty on GROHE products?

GROHE offers a standard 5-year manufacturer's guarantee on most products, with an extended 10-year guarantee available for specific built-in items like cisterns and flush valves.

How can I find the correct spare parts for my faucet?

You can use our online spare parts catalog by entering your product's model number or name to view detailed exploded diagrams and part numbers.

What should I do if my faucet has low water pressure?

First, check the aerator for limescale buildup and clean it if necessary. If the issue persists, ensure the supply valves are fully open and check the integrated filters in the connecting hoses.

Are GROHE products compatible with all plumbing systems?

Most GROHE products are designed for universal compatibility, but some high-performance shower systems require a minimum of 1.0 bar pressure. Please check the product specifications before purchasing.

What is the best way to clean my GROHE StarLight finish?

To maintain the shine, simply wipe the surface with a soft cloth and a little soapy water. Avoid using abrasive sponges, scouring agents, or vinegar-based cleaners.

Do you offer professional installation services?

While we do not provide direct installation, we recommend using a certified GROHE Professional installer to ensure your warranty remains valid and your product functions perfectly.